Skip to Content

This version of Internet Explorer is no longer supported. Please upgrade your browser or use Google Chrome. The site will continue to load but with limited functionality. (Dismiss)

Safer Transport

Safer transport

Public Transport

  • Keep your luggage and other belongings with you at all times when travelling on public transport.
  • Keep your bags zipped up and close by if they are not on your person.
  • Don’t keep valuable items in bags- try and keep them on your person and out of sight.
  • Never leave items of property unattended- even for a few minutes- they could be taken by an opportunist thief.
  • If you have to store bags in luggage compartments, keep an eye on them regularly, especially when people are getting on and off at stops or stations.
  • Plan your journeys in advance, don’t be caught short by missing the last train/ bus home! Check the train/tram/bus timetables on the Network West Midlands page.
  • If you witness any anti-social behaviour on the bus network, text Safer Travel’s text service on 83010. Just text the word BUS, leave a space then tell us the time, date, location, route number and incident details. (This is a non-emergency service. In an emergency please dial 999 and ask for the Police.)
  • Text 61016 to report crime or incidents to British Transport Police on your train or at your station.

Project Empower

1 in 10 passengers have experienced unwanted sexual behaviour on public transport.

We want to hear about anything that makes you feel uncomfortable, such as: sexual touching, groping, flashing,. Unwanted contact, sexual comments, leering and indecent acts.

Report any unwanted sexual behaviour by calling 101.

Project Empower is tackling unwanted sexual behaviour on the transport network. Visit the Project Empower website here.


  • Always lock your bike, even if you are leaving it for just a few seconds
  • Attach the lock through the frame and to a strong structure that is fixed to the ground
  • We recommend using two ‘Sold Secure’ D locks – visit the Sold Secure website for more information about security tested products
  • If you can, lock the bike in well-lit areas with lots of people walking by and also in view of CCTV.
  • Mark your property with your postcode and register it on so that it can be traced if it is ever recovered after being lost or stolen.
  • Safer Travel work in partnership with London Midland and Network WM to provide FREE bike marking and register events throughout the west Midlands; find their next event here.


  • Only used a licensed black cab (also known as hackney carriage) that is licensed in the area you are in.
  • Only use pre booked private hire – that way if there are any problems there will be a record of your journey, your driver and the vehicle used which means they can be traced if needed.
  • Never approach private hire drivers and ask to be taken from point A to point B, unless you have booked them.
  • Always ask the private hire company for the call sign or registration number of the car coming to collect you. When they arrive check it!
  • Try not to travel alone, especially if you have been drinking.
  • Always make sure you have enough money to pay for the journey.
  • Ignore ANYONE who asks you if you want a taxi (this is illegal)


  • Lock all doors, windows and the sunroof whenever you leave the vehicle, even if it’s just a few minutes
  • Never leave anything on display or in your glove box – even if it’s not valuable – this is the first place thieves will check
  • Remember thieves hate crook locks
  • If your bike, car or any valuables are stolen – report it to West Midlands Police by calling 101
  • Don’t drink and drive- treat yourself to a pre booked, licensed taxi.
DownloadDownload Assets